If you are a business owner currently managing multiple locations for your business or you're thinking about expanding, this article is just for you! It is hard spreading yourself over multiple locations, however, that does not mean it can't also be easy.
So take a deep breath, a slow in and out. If you take these 5 tips into consideration when managing your multiple locations, you will be well on your way to a successful business plan.
1. Have a clear path for evolvement
Creating a plan that shows the future growth of the company is key. Where do you want to see the company going in 10 years? 5 years? Or next year? These are all important questions to tackle as a manager because having a focus and a goal is what will empower employees to work towards those goals.
Giving your employees focus allows them to understand what their work will be influencing. This will turn into motivation and thus influence the quality of work they are producing. More importantly, it provides a clear focus for the manager. Knowing where you want to be in time will allow you to make smart business and financial decisions.
#Spatiallytips: Do not know where to start? Check out the elements of S.M.A.R.T goal setting.
2. Weekly progress notes
Checking in on your multiple business locations ensures that your employees are on the right track and that you are in sync with the business processes across the locations. This way, you can check up on each employee’s personal goals and focus along with the company’s as a whole.
This may seem obvious but managing multiple business locations is hectic and it can be easy to lose track of the progress in the different stores. The app, Weekdone, can help you with these progress notes through a platform that provides organized employee status reports, dashboard and feedback.
3. Don't micromanage
You may not realize if you are a micromanager or not, so let us define it here. According to Harvard Business Review, a micromanager is never satisfied with employee’s work, needs to be frequently updated, and applies the same level of intensity and scrutiny to every task. It is ok if this applies to you, I promise it doesn’t mean you are a bad person!
Over time, being overly detailed oriented may seem like a good thing, however, it can break the morale of your employees in the future. Reflecting on your behavior and getting feedback would be a great start to lessen your micromanaging actions. As you do this, you might begin to see more trust building with your co-workers and employees, which in return, will increase their quality of work and respect for you as a manager.
4. Focus on communication
Communication, Communication, Communication. Can we reiterate it enough? Although it does not have the same jingle as location, location, location, it is just as important. Whether it is as a manager or in a personal relationship, clear communication can make operations go a lot smoother.
The U.S Office of Personnel Management advises “managers to communicate effectively with employees by establishing strong working relationships with employees, promoting easy access to information and feedback, promoting employee involvement in planning and developing activities, and recognizing and praising top performers.” The UPM dedicates a whole page to communication because it is that important!
5. Implement a corporate culture
Having a clear corporate culture is vital for a company’s success. Corporate culture can be defined as an implementation of certain beliefs and values over management and employees. Torben Rick, an experienced international senior executive, defines culture as, “Culture is driven by leadership. How leaders behave, what they say, and what they value drives culture.”
However, having a serious and planned out corporate culture, especially when there are multiple locations, is even more important. This is because with one location, it is easy to implement as a manager what you want your company to be portrayed as to your clients or customers. Likewise, as you move across those multiple locations, it is even more important to implement and keep that same culture.
Ensuring that you do not lose sight of your corporate culture will help its strength across all locations. Why does the company exist? Where are you going? What difference would you like to make? These questions should all be expressed in the manager’s definition of the company’s corporate culture.
#SpatiallyTips: Your business location also says a lot about your brand, which reflects upon your company culture. Learn the Top 3 Why Your Business Location Is Vital For Your Success.