<img height="1" width="1" src="https://www.facebook.com/tr?id=277962226042340&amp;ev=PageView &amp;noscript=1">

Spatially

Spatially Support - Need more help? Email us at info@spatially.com
How do I target people who shop at a specific store? How do I target consumers at their home? How do I target consumers at their work? How do I target renters? How do I target homeowners? How do I target an event? How do I target my competitor’s customers? How do I target my customers with Spatially? How do I connect my Facebook Ads account to Spatially? How do I connect my Google Ads account to Spatially? Spatially Ads Isn’t Loading - Troubleshooting Can I change my budget and campaign end date mid-campaign? Can I edit my ad creative and targeting mid-campaign? What is the difference between pausing and stopping a campaign? How do I set up a continuous campaign? What cities and countries can I target my ads? What networks and campaign types can I create using Spatially Ads? How do Spatially's Targeting Methods Work? Why was my ad rejected? How long does it take for my ad to be approved?

Recent Posts

How do I target people who shop at a specific store?

By Spatially on Jul 27, 2018 4:12:50 PM

If you are looking to target multiple stores, select Custom Audiences. If you want to target a single store, select Behavioral Targeting.

Continue Reading

How do I target consumers at their home?

By Spatially on Jul 27, 2018 4:08:08 PM

Target consumers at home by entering your business address into Behavioral Targeting. Then click on the “Advanced” menu and select “Home” and set distance sensitivity from “Specific” to “Broad”.

Continue Reading

How do I target consumers at their work?

By Spatially on Jul 27, 2018 4:04:28 PM

Target consumers at work by entering your business address using Behavioral Targeting. Once you’ve loaded the map on Behavioral Targeting, select the “Advanced” menu and select “Work”, and set distance sensitivity from “Specific” to “Broad”.

Continue Reading

How do I target renters?

By Spatially on Jul 27, 2018 3:52:49 PM

Select Custom Audiences as your targeting objective. Enter an address then select Housing from the drop-down menu located above the map. Deselect “Home owners” and select “Renters”. Adjust all other drop-down categories accordingly. It may take a few seconds for map to render.

Continue Reading

How do I target homeowners?

By Spatially on Jul 27, 2018 3:48:56 PM

Select Custom Audiences as your targeting objective. This method allows you to choose from several demographic and socioeconomic variables that match your ideal customer persona. Start by entering an address of your choosing. Under housing, Home owners will already be pre-selected. Select Housing value from the drop-down menu located above the map to choose among “Low, Medium or High” housing value. Adjust all other drop-down categories accordingly. It may take a few seconds for map to render.

Continue Reading

How do I target an event?

By Spatially on Jul 27, 2018 3:38:15 PM

Targeting an event is best achieved through Geofence Targeting. Select the “Geofence Targeting” method and enter the address of your event, or drop a pin by selecting the pin icon. You can also advertise to people while they are arriving at the airport or at their hotels. You can use up to 250 geofences per campaign.

Continue Reading

How do I target my competitor’s customers?

By Spatially on Jul 27, 2018 3:36:42 PM

You can target competitors' customers while they are on-site by geofencing your competitor’s business location. To do that, simply choose Spatially's Geofencing targeting and add a 0.5 to 25-mile circle around one or more competitors' addresses.

Continue Reading

How do I target my customers with Spatially?

By Spatially on Jul 27, 2018 3:34:02 PM

You can use different targeting methods to remarket to your already existing customers and reach their immediate neighbors. If you have a list of your customer’s home addresses, you can use Spatially's List Upload to improve your ad targeting. This method allows you retarget your customers and potential customers that live nearby.

Continue Reading

How do I connect my Facebook Ads account to Spatially?

By Spatially on Jul 26, 2018 6:35:38 PM

In order to connect ad accounts, you must be subscribed to the Spatially Advanced or Pro plan.

To connect your Facebook account to Spatially, follow these steps:

Continue Reading

How do I connect my Google Ads account to Spatially?

By Spatially on Jul 26, 2018 6:20:58 PM

In order to connect ad accounts, you must be subscribed to the Spatially Advanced or Pro plan.

To connect your Google Ads account to Spatially, follow these steps:

Continue Reading

Spatially Ads Isn’t Loading - Troubleshooting

By Spatially on Jul 19, 2018 5:37:33 PM

The two main reasons Spatially Ads will not work for you is either you need to turn off your ad blocker or Spatially is running a production release. In the event of a production release, you can expect the downtime to be not more than a few minutes. If you're still having trouble connecting to your account, please contact us at info@spatially.com or click on the chat box to the bottom right of your screen and one of our associates will assist you.

Continue Reading

Can I change my budget and campaign end date mid-campaign?

By Spatially on Jul 19, 2018 5:35:29 PM

You can change your campaign end date, but you cannot change your campaign monthly budget. To adjust your campaign end date click the campaign name and then “Edit campaign.” Campaign duration can be found at the bottom of the page.

Continue Reading

Can I edit my ad creative and targeting mid-campaign?

By Spatially on Jul 19, 2018 5:29:38 PM

From your Spatially dashboard click the campaign you’d like to edit and then click “edit campaign” in the top right. Scroll down to “Your Ad” where you can edit the ad copy, images, and url.

Topics: How-to
Continue Reading

What is the difference between pausing and stopping a campaign?

By Spatially on Jul 19, 2018 5:21:03 PM

If you change your campaign status to “Pause Campaign,” you will be able to unpause at any time and the campaign will resume as usual. If you change your campaign status to “Stop Campaign,” your campaign will be permanently ended.

Continue Reading

How do I set up a continuous campaign?

By Spatially on Jul 19, 2018 1:13:35 PM

After choosing your target method and creating your ad, you can set up your budget and campaign duration on Spatially's campaign settings page. To run your ad continuously, choose the designated option under Duration. You can also set your campaign to run for a minimum of 3 days, 1 or 2 weeks, 1 month, or for a custom data range.

Topics: How-to
Continue Reading

What cities and countries can I target my ads?

By Spatially on Jul 19, 2018 1:01:56 PM

Geofence targeting

Global

Continue Reading

What networks and campaign types can I create using Spatially Ads?

By Spatially on Jul 19, 2018 12:37:09 PM

With Spatially Ads, you can create ad campaigns for Google, Facebook and Instagram. You can also connect your Google Ad and Facebook and Instagram Ad accounts to Spatially’s platform to apply our location and demographics targeting to your existing ad campaigns.

Continue Reading

How do Spatially's Targeting Methods Work?

By Spatially on Jul 19, 2018 11:54:39 AM

Spatially offers four audience targeting methods to reach your ideal customers:

Continue Reading

Why was my ad rejected?

By Spatially on Jul 18, 2018 3:56:26 PM

Both Facebook and Google have specific policies and guidelines to run ads in their networks. Ads go through a reviewing process that usually takes 1 business day. Here are three of the most common reasons why ads don’t pass their review:

Continue Reading

How long does it take for my ad to be approved?

By Spatially on Jul 18, 2018 11:13:49 AM

Google

For Google, ads are usually approved within 1 business day. The review process begins automatically after you create your ad, in which Google will ensure that your ad copy and keywords are in accordance to their policies.

Continue Reading