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Spatially Ads Isn’t Loading - Troubleshooting

By Spatially on Jul 19, 2018 5:37:33 PM

The two main reasons Spatially Ads will not work for you is either you need to turn off your ad blocker or Spatially is running a production release. In the event of a production release, you can expect the downtime to be not more than a few minutes. If you're still having trouble connecting to your account, please contact us at info@spatially.com or click on the chat box to the bottom right of your screen and one of our associates will assist you.

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Why was my ad rejected?

By Spatially on Jul 18, 2018 3:56:26 PM

Both Facebook and Google have specific policies and guidelines to run ads in their networks. Ads go through a reviewing process that usually takes 1 business day. Here are three of the most common reasons why ads don’t pass their review:

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